Resource Search Results

Approaches to Behavioral Health Screening Resource Document (2024). Resource Type: Publication. Description: This Resource Document provides current evidence-based behavior health screening tools and details who can administer them, under what setting, their use with special populations (non-verbal, limited English proficiency), and how to interpret results. This Resource Document is intended to help inform healthcare staff of the utility of behavioral health screenings so that they can become more prevalent and provide early intervention to substance use and mental health needs. More Details...

Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods Learning Collaborative: Session 4: Office Hours (2024). Resource Type: Archived Webinar. Description: I this Learning Collaborative, speakers will provide examples of ensuring Plan-Do-Study-Act (PDSA) cycles have staff accountable and responsible for the PDSAs. Also, the session speakers will explain how teams can use technology to capture patient safety data for PDSAs. The participants will share their progress, challenges, and best practices during the learning collaborative sessions. More Details...

Evidence-Based Practices Comprehensive Approach to Behavioral Health Care (2024). Resource Type: Archived Webinar. Description: This training reinforces the value of having all employees, from frontline staff to management and executive leadership, receive foundational instruction and training in four areas. Participants will learn to design a core training curriculum incorporating the following skills and practices: - Patient-centered care - Trauma-informed care - Motivational interviewing - De-escalation More Details...

Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 3: Tools for Implementing the Path to Improving Patient Safety (2024). Resource Type: Archived Webinar. Description: The purpose of this third session of the Learning Collaborative is to enhance health center staff proficiency in employing technology-driven Plan-Do-Study-Act (PDSA) cycles to implement patient safety improvements systematically and efficiently. More Details...

Health Center Resilience in the Face of Cyber Adversity: A Case Study of the Family Health Center of Worcester’s Ransomware Incident, February 2024 (2024). Resource Type: Publication. Description: The use of ransomware -- malicious software that restricts access to computer systems with financial demands -- has escalated, targeting health centers and putting countless lives at risk. This dire reality came to the forefront during the alarming ransomware attack on the Family Health Center of Worcester, Inc. (FHCW), where the personal health information and care continuity for thousands of patients were compromised. This resource uses FHCW's experience as a case study to demonstrate the imperative of preparedness and the strength of a community-centered response in ensuring the continuity of healthcare services amidst the ever-growing tide of cyber vulnerabilities. More Details...

Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 2: Technology to Monitor Improvements in Patient Safety | Patient-Centered AIM Statements and SMART Goals (2024). Resource Type: Archived Webinar. Description: The purpose of this session is to review the importance of establishing AIM statements and the influence of the electronic health record in quality improvement. More Details...

Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 1: FOCUS on Using Data to Prioritize Patient Safety Improvements (2024). Resource Type: Archived Webinar. Description: This is the first session of a four-part series, which will discuss improving patient safety in health centers using technology-driven Plan-Do-Study-Act (PDSA) methods. This session will FOCUS on using data to prioritize patient safety improvements through identifying technologies that capture measures related to patient safety, prioritizing improvement efforts using FOCUS, and using a prioritization tool to select a PDSA project. More Details...

Suicide Risk Assessment: How to Incorporate Into the Workflow Asynchronous Learning Module (2024). Resource Type: Archived Webinar. Description: This asynchronous learning module will provide training on how to develop organizational policies and procedures to incorporate suicide risk assessment screenings into practice, standardizing the approach of screening in the health center environment. Participants will learn to develop, implement, and follow policies and procedures emphasizing a team-based approach to suicide risk screening and response. More Details...

Learning Collaborative: Introduction to Improving Patient Safety: Session 4: Using Peer Review and Competency Assessments to Improve Patient Safety (2024). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

How EHRs Can Be Leveraged to Streamline Social Needs Screening: Screening for Housing Status and other Social Determinants of Health (SDoH) measures Webinar (2024). Resource Type: Archived Webinar. Description: Is your health center planning, implementing, or revamping a social needs screening program? The National Health Care for the Homeless Council and the HITEQ Center hosted a free webinar on Tuesday, February 6th, 2024, from 2 - 3 pm Eastern (1 - 2 pm Central) where they taught participants how to screen for housing status and other Social Determinants of Health (SDoH) measures that can be introduced or better integrated into health center clinical workflows. Presenters shared guidance on implementing and systematizing social needs data collection in Electronic Health Records (EHRs), followed by a panel of expert health center representatives who spoke about their programs & journeys with social needs screening programs. Participants had the opportunity to ask questions, share successes, or discuss specific challenges they faced regarding social needs screening. While this webinar focused on health care for the homeless (HCH) health centers, anyone involved directly in social needs screening or interested in improving screening processes was welcome to attend. More Details...

Emergency Preparedness/Emergency Management Requirements: A Crosswalk of The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) Standards for Federally Qualified Health Centers (FQHCs) (2023). Resource Type: Publication. Description: This technical assistance document intends to support health center staff in their understanding of emergency management standards, requirements and elements of performance associated with The Joint Commission (TJC) and the Centers for Medicare and Medicaid Services (CMS). This document compares TJC and CMS standards and requirements that directly pertain to health centers, reflecting emergency standards as of July 2022. More Details...

HITEQ Highlights: What to Do About Health IT Hazards Associated with Copy and Paste in the EHR: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: Copy and paste functionality can support efficiency during clinical documentation, but may promote inaccurate documentation with risks for patient safety. This webinar discussed three key areas where health centers can consider implementing safe practice recommendations: Define copy and paste as a health IT safety issue by identifying the potential patient safety risks Review safe practice recommendations and implementation strategies to mitigate health IT-related hazards and safety issues Disseminate evidence, tools and practices for implementation More Details...

Learning Collaborative: Introduction to Patient Safety: Session 3: Supporting Patient Safety with Huddles, Reporting, and Surveillance (2023). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. Federal, state, local regulations, and accrediting organizations require the delivery of safe medical care for patients, staff, and visitors. These sessions will also illustrate how the Board of Directors promotes a culture that prioritizes safety and includes safety metrics in its strategic oversight. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

HITEQ Highlights: PrEP Process Mapping Team Toolkit Demonstration: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: Is your health center currently in the process of implementing or revamping your pre-exposure prophylaxis (PrEP) workflow? Join this HITEQ webinar to learn how to use our PrEP Process Mapping Toolkit, which is designed to support team-based learning, reflection, and action on the use of process mapping as a tool to document PrEP clinical and EHR workflows. Your health center team can follow the steps outlined in the toolkit to develop a process map of an existing or planned PrEP service workflow and to identify opportunities to streamline and improve that workflow. More Details...

Learning Collaborative: Suicide Prevention and Risk Assessment Strategies: Session 4: Office Hours (2023). Resource Type: Archived Webinar. Description: The office hours summarizes salient points covered in Learning Collaborative Sessions 1: Taking Action with 988-Equipping Your and Your Team, Session 2: Question, Persuade, Refer (QPR) Training Certificate, and Session 3: Implementing Risk Assessment Tools into Practice. More Details...

HITEQ Highlights: Enabling a Cyber-Resilient Health Center: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: This HITEQ Highlight aimed to strengthen Health Centers\' capacity to build their cyber-resiliency. We covered risk management tools, methods for guarding against cybersecurity assaults, operationalizing cybersecurity to mitigate risks, and breach mitigation tactics. Participants focus on safeguarding data across the entire enterprise and examined approaches to implementing cybersecurity infrastructure through risk management frameworks and strategic risk assessment. More Details...

Learning Collaborative: Introduction to Improving Patient Safety: Session 2: Promoting Patient Safety through Patient Centered Care (2023). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. Federal, state, local regulations, and accrediting organizations require the delivery of safe medical care for patients, staff, and visitors. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

Learning Collaborative: Suicide Prevention and Risk Assessment Strategies, Session 3: Session 3: Implementing Risk Assessment Tools into Practice (2023). Resource Type: Archived Webinar. Description: This is a series of four live, interactive learning collaborative activities focusing on suicide prevention and risk assessment. Participants will be guided through a series of care strategies and be given tools and time to engage with experts. More Details...

Learning Collaborative: Introduction to Improving Patient Safety: Session 1: Introduction to Improving Patient Safety (2023). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. These sessions will also illustrate how the Board of Directors promotes a culture that prioritizes safety and includes safety metrics in its strategic oversight. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

HITEQ Highlights: Health Centers as Actors (in Information Blocking)!: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: The HITEQ Center discussed approaches to balance patient confidentiality, sensitive situations, vulnerable populations, and meeting the provisions in CURES act and information blocking. How health centers should best prepare themselves and their staff to meet the information blocking provisions and better serve the patient population was also discussed. More Details...